You are commissioning a professional feasibility study at the price shown at checkout, paid in full upfront, delivered within seven working days of your completed questionnaire. The study is expert analysis and opinion, not a guarantee of success, profit, or financing. It is prepared for you alone, and no one else, including your own investors, may rely on it or bring a claim over it. You are responsible for the accuracy of the data you give us and for your own decisions. If you cancel before submitting your questionnaire, your payment is refunded less the card-processing fees we cannot recover. Fees are final once work begins, with a refund only if we fail to deliver. Our methodology stays ours. Disputes are handled by negotiation and then arbitration in Delaware. By ticking the box at checkout, you agree to all of the terms below. This summary is for your convenience; the numbered terms govern.
1.1. This Service Agreement (this "Agreement") is a binding contract between Praxis Model LLC, a Delaware limited liability company with a business mailing address at 111 NE 1st Street, 8th Floor #8928, Miami, FL 33132, USA ("Praxis", "we", "us", "our"), and the individual or entity that commissions a Study through praxismodel.io (the "Client", "you", "your").
1.2. You enter this Agreement by ticking the box marked "I have read and agree" at checkout and completing payment. By doing so you confirm that you have read, understood, and agree to be bound by every term below, including the refund, no-guarantee, no-third-party-reliance, limitation-of-liability, indemnity, and dispute-resolution terms. If you do not agree, do not tick the box and do not pay.
1.3. Authority. If you accept on behalf of a company or other entity, you represent that you are authorized to bind it, and "Client" means that entity and you jointly.
1.4. Commercial transaction. You acknowledge that you are commissioning the Study for business and commercial purposes, not personal, household, or consumer purposes, that you are a sophisticated party capable of evaluating the Study and this Agreement, and that this Agreement is entered at arm's length. The allocations of risk in this Agreement are a deliberate and bargained-for basis of the price.
2.1. "Study" means the feasibility study commissioned by you and prepared by Praxis for your specific project and market. "Thesis" means the written reasoning document delivered with it. "Deliverables" means the Study, the Thesis, and any add-ons you purchase. "Praxis IP" means Praxis's methodology, models, templates, formulas, benchmark data, the study engine, and all related know-how. "Confidential Information" has the meaning in Section 18.
3.1. You are commissioning a professional feasibility study for a hospitality project (restaurant, cafe, hotel food and beverage operation, or similar concept), prepared by Praxis for the specific project and market you describe.
3.2. Scope. The scope of your Study is the scope shown on your order page and defined by the project questionnaire you complete after payment. Work outside that scope is not included and is quoted separately. Praxis decides, acting reasonably and professionally, the methodology, structure, and presentation of the Study.
4.1. On completion, Praxis delivers (a) the Study as an Excel workbook delivered as values only, with internal formulas and source links removed, so that Praxis IP remains Praxis's confidential property, and (b) the Thesis document explaining the reasoning, assumptions, and analysis.
4.2. Optional paid add-ons (for example the Investor Edition or a designed study edition) are included only if you purchase them at checkout, and each is governed by this Agreement.
4.3. You understand and accept that the values-only, links-removed format is a deliberate protection of Praxis IP and is not a defect, shortfall, or grounds for any refund or claim.
5.1. The fee for your Study is the fee shown on your order page at checkout, including any founding-cohort pricing in effect at the time of your order. Add-ons are charged in addition at the prices shown at checkout. All fees are stated and payable in United States dollars.
5.2. The fee is exclusive of any taxes, duties, withholdings, or bank charges imposed in your jurisdiction. Any such amounts are your responsibility and do not reduce the net fee received by Praxis.
6.1. Praxis delivers the completed Study within seven (7) working days. The period begins when you complete and submit the project questionnaire after payment, not at the moment of payment, because the questionnaire is what allows work to begin.
6.2. The clock pauses for any period during which Praxis is reasonably waiting on information, clarification, or a response from you. Delays caused by your incomplete, unclear, or late input are not Praxis's responsibility and extend delivery accordingly.
6.3. Abandoned engagements. If you do not complete the questionnaire or respond to a reasonable request for information within sixty (60) days of payment, Praxis may treat the engagement as ready to deliver on the information available, or as fulfilled, and Section 8 (no refund) applies. Praxis will give you notice before doing so.
6.4. Deemed acceptance. If you do not notify Praxis of a specific, good-faith concern that the delivered Study departs from the agreed scope within fourteen (14) days of delivery, the Study is deemed accepted and complete. Raising a deemed-acceptance concern does not reopen the refund or finality terms.
7.1. The full fee, including add-ons, is payable in advance through Stripe (card, PayPal, or bank transfer or wire). Praxis begins no work until payment has cleared in full. Payment is processed by third party providers, and Praxis does not store your full card details.
7.2. You represent and warrant that the funds used are lawfully yours, that you are not a sanctioned person and are not acting for one, and that your project and intended use of the Study are lawful. Praxis may decline, pause, or refund and cancel any order it reasonably believes breaches this Section or applicable law, and this is the only consequence of such a cancellation.
8.1. This policy is firm. Please read it in full before you pay.
8.2. The only circumstance in which Praxis refunds your fee is Praxis's own failure to deliver the Study. If Praxis fails to deliver within the agreed time and fails to correct that non-delivery within five (5) working days of being notified, you are entitled to a full refund, and that is Praxis's sole and entire liability for non-delivery.
8.3. Once work has begun, the fee is non-refundable except under Section 8.2. Once the Study has been delivered or deemed accepted, all fees are final and non-refundable for any reason, including without limitation a change of mind or plans, a decision not to proceed, disagreement with the Study's findings, conclusions, or verdict, the conduct or results of any business you operate, or your inability to raise capital or secure partners.
8.4. You acknowledge that the value you purchase is the independent professional analysis itself, that it is bespoke senior professional work and an irreplaceable digital deliverable, and that this value is fully delivered to you on receipt.
8.5. One free revision. You may request one round of revisions within fourteen (14) days of delivery, limited to the original agreed scope. Materially different or expanded scope is quoted separately. The free revision does not extend or reopen the refund terms above.
8.6. Cancellation before work begins. You may cancel your commission at any time before you submit the project questionnaire. In that case Praxis refunds your payment in full, less the third-party payment-processing fees that Praxis cannot recover from the payment providers (typically 3 to 4 percent of the amount paid). Once you submit the questionnaire, work begins and Sections 8.2 and 8.3 govern. A cancelled founding-cohort seat is released and its founding terms are not reserved.
9.1. The Study is built on the information, data, and assumptions you supply. You are responsible for the accuracy, completeness, currency, and lawfulness of everything you provide, and you warrant that you have the right to provide it and that it does not infringe any third party's rights.
9.2. Praxis is entitled to rely on your information as accurate and complete and is not responsible for conclusions that change or fail because your information was inaccurate, incomplete, or out of date.
9.3. You make your own independent business and investment decisions. The Study informs those decisions; it does not make them.
9.4. Non-reliance. You acknowledge that, in entering this Agreement, you have not relied on, and waive any claim based on, any representation, promise, projection, or statement that is not expressly written in this Agreement or the Study itself. No statement on the website, in marketing, in the book, or in any conversation is a term of this Agreement or a guarantee.
10.1. The Study is professional analysis and opinion based on the information available and the assumptions used. To the maximum extent permitted by law, Praxis provides the Deliverables "as is" and disclaims all warranties not expressly stated in this Agreement, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement.
10.2. Praxis is not an investment adviser, broker, accountant, or law firm. The Study is not investment, financial, legal, tax, or accounting advice. You should obtain your own professional advice in those areas before acting.
11.1. A feasibility study is analysis and opinion. It is not a guarantee, promise, or assurance of success, profitability, financing, investor interest, or any specific outcome.
11.2. Projections and forecasts depend on assumptions, on the data you supply, and on market, economic, regulatory, and competitive conditions outside Praxis's control that may change. Actual results will differ, and may differ materially, from any projection.
11.3. Praxis does not guarantee that any project found feasible will succeed, that any project found not feasible would have failed, or that you will raise capital, secure partners, or achieve any result described in the Study.
12.1. The Study is prepared solely for you and solely for the project you commissioned. It is not prepared for, addressed to, or intended to be relied upon by any other person.
12.2. No third party, including without limitation your investors, lenders, partners, buyers, landlords, franchisees, advisers, or any person to whom you show the Study, may rely on the Study or the Thesis, and Praxis owes no duty of care and accepts no liability to any such third party. Praxis disclaims all liability to any third party for any loss arising from the use of, reliance on, or interpretation of the Deliverables.
12.3. You may share the Study with your own investors, lenders, and partners in connection with your project, but you do so on your own responsibility. You will make them aware that the Study is Praxis's opinion prepared for you, that it is not a guarantee, and that they may not rely on it against Praxis. You are responsible for any claim by a person to whom you provided the Study, and Section 16 (indemnity) applies.
12.4. There are no third party beneficiaries of this Agreement.
13.1. You are solely responsible for how you use, present, characterize, or represent the Study to any third party. Praxis is not responsible for, and has no control over, any statement you make to investors or others, or any selective use, alteration, or summary of the Study by you.
13.2. You will not use the Study, or Praxis's name, to mislead, deceive, or defraud any person, and you will not alter the Study and present it as Praxis's work.
14.1. Praxis owns and retains all rights in Praxis IP. Praxis IP includes trade secrets and is protected as such. Nothing in this Agreement transfers any Praxis IP to you.
14.2. On full payment, Praxis grants you a non-exclusive, non-transferable, non-sublicensable license to use the delivered Study for your own commissioned project, including sharing it with your own investors, lenders, and partners for that project, subject to Sections 12 and 13.
14.3. Acceptable use. You may not resell, sublicense, republish, or redistribute the Study as a product, and you may not extract, copy, reverse engineer, decompile, or reuse Praxis IP, or use the Deliverables to build, train, or offer a competing or similar service. The license is to use your Study, not to redistribute or reproduce Praxis's method.
14.4. Equitable relief. You acknowledge that a breach of this Section or Section 18 would cause Praxis irreparable harm for which money damages are inadequate, and that Praxis is entitled to seek injunctive and other equitable relief without posting a bond, in addition to its other remedies.
15.1. To the maximum extent permitted by law, Praxis's total aggregate liability arising out of or relating to the Deliverables and this Agreement, whether in contract, tort (including negligence), statute, or otherwise, is limited to the fees you actually paid to Praxis for the Study.
15.2. To the maximum extent permitted by law, Praxis is not liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for lost profits, lost revenue, lost investment, lost financing, lost business, lost opportunity, or loss of goodwill, even if advised of the possibility.
15.3. The cap and exclusions in this Section do not limit your obligation to pay the fee, or your indemnity in Section 16, which are not capped. The limitations reflect a reasonable allocation of risk, are a fundamental basis of the bargain, and apply even if a stated remedy fails of its essential purpose.
16.1. You will defend, indemnify, and hold harmless Praxis and its members, officers, agents, and contractors from and against any third party claim, demand, proceeding, loss, liability, damage, cost, and expense (including reasonable legal fees) arising out of or relating to: (a) your use, presentation, or distribution of the Study; (b) any reliance on the Study by any third party to whom you provided it; (c) the data, information, or assumptions you supplied; (d) your project, your business decisions, and your representations to any third party; (e) your breach of this Agreement or of any law; or (f) your infringement of any third party's rights.
16.2. Praxis will notify you of a claim, allow you to control its defense with counsel reasonably acceptable to Praxis, and reasonably cooperate at your expense. You will not settle any claim in a way that imposes any obligation or admission on Praxis without Praxis's written consent.
17.1. To the maximum extent permitted by law, any claim or cause of action you may have arising out of or relating to the Deliverables or this Agreement must be commenced within twelve (12) months after the cause of action first accrues. After that period it is permanently barred.
18.1. Praxis keeps your project strictly confidential, does not name, feature, publish, or disclose you or your project, and treats your questionnaire responses and project information as confidential. Praxis's standing Confidentiality Commitment to you is given in addition to this Section.
18.2. You keep confidential, and do not disclose or use outside the license in Section 14, Praxis IP and the structure, know-how, and internal workings behind the Study.
18.3. Confidential Information does not include information that is or becomes public through no breach, was already lawfully known, or is independently developed. Either party may disclose where required by law and, where permitted, will give reasonable advance notice. A separate mutual non-disclosure agreement is available on request before you share project details.
19.1. Nothing in this Agreement restricts your right to share your honest opinion or an honest review of Praxis or the Study, and Praxis does not prohibit, penalize, or charge you for honest reviews or feedback.
19.2. You agree not to make, publish, or cause to be published any statement about Praxis that you know to be false, or that is defamatory, or that you make with reckless disregard for its truth, in order to harm Praxis. This Section protects against falsehoods only and does not limit honest commentary. Praxis retains all rights and remedies for defamation and for knowingly false statements.
20.1. You agree that the fee is non-refundable except under Section 8.2, and you agree not to initiate a card chargeback or payment dispute on any ground other than Praxis's failure to deliver the Study.
20.2. You agree that this Agreement, your timestamped acceptance record, the authenticated payment, the questionnaire submission, and Praxis's delivery and receipt records are valid evidence of the transaction and of your consent, and may be submitted to your bank, card network, or payment provider in response to any dispute.
20.3. Honest statement of your rights. This Agreement is strong evidence in any dispute, but it does not and cannot cancel or waive any chargeback right your bank or card network gives you as a cardholder. If you bring a chargeback in breach of Section 20.1, you agree, to the extent the law allows, to be responsible for the disputed amount and Praxis's reasonable costs of recovering it, and Praxis may suspend or terminate any further service to you.
21.1. This Agreement is governed by the laws of the State of Delaware, USA, without regard to its conflict of laws rules.
21.2. Good-faith negotiation first. If a dispute arises, the parties will first try in good faith to resolve it through direct discussion, by contacting thesis@praxismodel.io, for at least thirty (30) days before starting any formal proceeding.
21.3. Binding arbitration. If not resolved, the dispute will be settled by final and binding arbitration administered under a recognized set of commercial arbitration rules, seated in Delaware, conducted in English, before a single arbitrator. Judgment on the award may be entered in any court of competent jurisdiction.
21.4. Class and jury waiver. To the extent permitted by law, disputes are resolved only on an individual basis and not as part of any class, collective, or representative proceeding, and each party waives any right to a jury trial.
21.5. Carve-out and court alternative. Either party may seek injunctive or equitable relief for actual or threatened breach of Sections 14 or 18 in court, and for claims that cannot be arbitrated, the state and federal courts in Delaware have exclusive jurisdiction, to which you consent.
21.6. Costs. In any proceeding to enforce this Agreement, the prevailing party is entitled to recover its reasonable legal fees and costs, to the extent permitted by law.
22.1. Except for your payment obligations, neither party is liable for any delay or failure caused by events beyond its reasonable control, including natural events, war, civil disruption, government action, outage of essential infrastructure or third party services, or illness. If such an event prevents Praxis from delivering, the parties will agree a reasonable extension before any refund right under Section 8.2 arises.
23.1. Praxis may decline or end an engagement if the project or your conduct is unlawful, abusive, fraudulent, or in breach of this Agreement, or if required by law or by Section 7.2. Where Praxis ends an engagement for these reasons before delivery, its only obligation, if any, is to refund the portion of the fee for work not yet performed, as Praxis reasonably determines.
24.1. Independent parties. The parties are independent contractors. Nothing creates a partnership, joint venture, agency, employment, or fiduciary relationship.
24.2. Assignment. You may not assign this Agreement without Praxis's written consent. Praxis may assign it to an affiliate or successor.
24.3. Notices. Notices to Praxis go to thesis@praxismodel.io. Notices to you go to the email you provided at checkout. Email notice is effective when sent, absent a bounce.
24.4. No waiver. A failure or delay in enforcing any term is not a waiver of it.
24.5. Severability. If any part is found unenforceable, the rest stays in force, and the unenforceable part is limited or removed to the least extent necessary to make it valid.
24.6. Entire agreement and integration. This Agreement, your order page, and the terms it references are the entire agreement between you and Praxis about the Study, and replace all prior or contemporaneous discussions, on which you do not rely (see Section 9.4).
24.7. Amendment and versions. Praxis may update these terms for future orders. The version you accepted at checkout governs your Study.
24.8. Electronic dealings. You consent to transacting and receiving communications and the Deliverables electronically.
24.9. Survival. Sections 4.3, 8 through 21, and 24 survive completion or termination.
24.10. Headings and interpretation. Headings are for convenience only. "Including" means "including without limitation."
24.11. Language. This Agreement is executed in English. Any translation is provided for convenience only, and the English text governs.
24.12. Questions: thesis@praxismodel.io.
The box is unticked by default, and the pay button is disabled until it is ticked. On acceptance, Praxis records your name, email, the exact version of these terms shown, and the date, time, and IP address of acceptance, as the proof-of-consent record.
I have read and agree to the Praxis Model LLC Service Agreement, including the no-refund-except-non-delivery policy (Section 8), the no guarantee of results (Section 11), the rule that no one but me may rely on the Study (Section 12), the limitation of liability (Section 15), my indemnity (Section 16), and the arbitration and class-action waiver (Section 21).